The easiest way to check whether the temperature controllers were working was to connect bulbs across the heating elements and observe the change in the switching while changing the settings. All 3 tested okay.
When I was mulling over the problem the owner excused himself for a while.
Then 'Eureka'! I turned the knobs fully anticlockwise and the pointers were not at 'zero'.
All I had to do then was to loosen the knobs to rectify that.
After changing back to the settings for acrylic, the machine was back in business!
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